Community Manager

FT FT Capital Investments are looking for an enthusiastic Community Manager that will help build and grow our business in the UAE. The desired candidate will have the capability to work cross-functionally with internal partners to understand business objectives in order to communicate effectively with its customers. We are looking for someone who is self-motivated and excited by the diverse range of opportunities and challenges.

  1. Managing and engaging with the organisation's online community in a way that builds brand awareness
  2. Responding to customer inquiries & comments on social platforms in a professional and timely manner
  3. Monitor and provide feedback on engagement/conversation via social media channels to leadership
  4. Build relationships with the online community such as customers, potential customers, industry professionals, and journalists
  5. Stay up-to-date with the latest industry and digital trends
  6. Work with social media managers to generate social content that will drive communications
  7. Manage leads and referrals
  1. Blockchain or gaming industry experience is ESSENTIAL
  2. Minimum 3 years experience in a similar role
  3. Strong written and verbal communication skills in English
  4. Problem Solving and time management skills
  5. Strong customer focus with the ability to convey messages politely, tactfully and confidently in conflicts or challenging situations
  6. Ability to multi-task, set priorities and manage time effectively
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